Creative Therapeutic Services (CTS) Service Delivery Update

  • 26th March 2020
  • News

from 24.03.2020

Since the outbreak of COVID-19 the UK has entered a period that is unchartered and uncertain. Many people will experience poor emotional wellbeing during this unprecedented time.

For some people who have existing mental health problems these concerns may feel much worse and might exasperate existing symptoms.

In light of recent government guidelines there has been a service delivery update from CTS. I can therefore confirm that there will be NO face to face therapeutic intervention until further notice. Unfortunately, this means that we shall be unable to process any new referrals or undertake any further assessments.

CTS are currently contacting our existing clients to discuss and advise on what support shall be available to them and their families.

CTS understand that this notification may cause disappointment and we send sincere apologies for any additional distress which this action may cause.

CTS are required to highlight that any individual whom shall require additional /further support should access the crisis service whom shall be able to support you further.

We shall now require that you please do not visit Murray Hall Community Trust (MHCT) at our office, which is situated at The Bridge, St Marks Road. As CTS shall be operating a remote intervention service inclusive of telephone, video calling and email service delivery option to maintain social distancing measurements which were called into effect from 23.03.2020.

CTS shall be updating the MHCT website and social media with supportive information and resources which shall be available during this difficult period.

We shall ensure to keep you all up to date with changes to our delivery of service and would like to take this opportunity to wish you all the best, to stay safe and to reassure you that we shall continue to signpost to additional services where we unfortunately cannot currently offer support.

CTS greatly appreciate your understanding at this busy time.

Alternative Support services and advice:

If you have an emergency, please contact: NHS 111 / 999 for crisis intervention.

For online emotional support please visit

The World Health Organisation has provided some welcome guidelines for managing distress during this difficult time:

  • Avoid listening to, watching or reading the news if it causes you to feel anxious or distressed.
  • Seek information only to help you to take positive actions to prepare and protect yourself and loved ones
  • Seek information updates at specific times, maybe once or twice during the day

Take positive actions to look after your own wellbeing, don’t ignore your anxiety but try and do something that you can control:

  • Stay connected with the people you care about
  • Catch up with things you have been meaning to do in the house or garden
  • Read a book, watch a boxed set, listen to music, cook
  • Practice Mindfulness, this can help you stay connected to the ‘Here and now’ rather than catastrophizing. – There are apps you can download onto your phone (For example: Headspace, Calm)

Mind recommends:

  • Paying attention to your diet and hydration levels
  • Exercise – currently a brisk walk or cycle at a distance from others is still an option
  • Continue to access sunlight and nature, get out in your garden or yard, if possible.