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Bridges Care Coordinator

Base Location: Tipton and Partner bases across Birmingham

Salary: £23,581 FTE per annum

Hours: 37 hours per week

Contract: Fixed Term until 31st March 2025

We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care.


We are recruiting a Care Co-Ordinator to support people living with a palliative care or end of life diagnosis across Birmingham to maximise their quality of life at home. The Care Coordinator will work as part of a small team and be responsible for taking referrals, visiting clients, assessing needs, effectively organising and coordinating services/support, navigating clients to other appropriate support/services, advocating on their behalf or accompanying them as required, to support their end of life/palliative care journey.


If you are friendly, organised, compassionate, approachable and able to effectively communicate with members of the public and other healthcare providers and stakeholders, then this could be the role for you.


What the company will offer:

·          28 Days annual leave + 8 days bank holiday (pro rata for part time employees)

·          Flexible working

·          Auto-enrolment into a workplace pension scheme

·          24/7 access to Employee Assistance Programme

Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support required to enable them to make an application.


Main duties and responsibilities:

  • To work with clients and families enabling them to access appropriate support services to maximise their quality of life at home.

  • To assess clients’ needs using the Bridges assessment procedures.

  • Visiting and meeting clients in their homes, hospital, hospice or other appropriate setting as preferred by client.

  • To utilise excellent communication skills, with clients and other professionals including main referrer and key worker, providing timely feedback.

  • To ensure tasks are completed effectively so that quality of support is maintained.

  • When required support clients in accompanying and advocating on their behalf with different service providers and agencies.

  • Provide clients with accurate information, identifying any other information needs and provide or navigate as appropriate. To record accurate data for service monitoring and evaluation including recording accurate up to date comprehensive notes on client files, working within the client information handling guidelines.

  • To receive and process referrals coming into the service and to prioritise and action these accordingly.

  • Record new referrals and client interventions onto existing database and maintain both the database and other records accurately.

  • To provide regular reports as required, including end of quarter and end of year reporting.

  • To support carers and dependents with bereavement and assist in accessing appropriate support.

  • Must have a full, clean driving licence and be able to travel in Birmingham and surrounding area, as well as travelling to Sandwell office.


To Apply

Attached is the Job Description and Person Specification along with an application form which needs to be completed and emailed to or posted to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL.  All applications must be submitted before the closing date stated below.

Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, if you are interested please submit your application as soon as possible.


This role will be subject to an Adult Workforce Enhanced DBS check.


For an informal discussion please contact Anna Eeles on 01902 826513


Closing date: Thursday 28th March 2024 at 23:59 hours

Interviews expected to commence w/c: TBC

Start Date: ASAP

Care Coordinator JDPS March 2024
Download PDF • 116KB

MHCT Application Form
Download DOCX • 98KB

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