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Children's Centre Administrator/Receptionist

Job title: Children Centre Administrator/Receptionist

Location: Tipton Children Centres Salary: Point 17 £9,743 per annum (£17,167 FTE) Working hours: 21 hours per week, Wednesday, Thursday & Friday

Contract: Fixed term until 31 March 2022 in the first instance (subject to continued funding)


The Company

Murray Hall Community Trust is a rooted anchor charity operating across the West Midlands, using a community development approach, we promote health and wellbeing, enabling and supporting people in need to overcome the challenges of inequality. We advocate, facilitate empowerment, pioneer new solutions and delivering innovative services for stronger communities.


Our Children’s Centres meet the local needs of families with children 0-19 years, 25 if there is an additional need. We provide a wide range of support such as stay & play sessions, parenting classes, families who are struggling financially, or may be finding it difficult to handle their children’s behaviour and needs. We aim to improve outcomes for all children ensuring every child is school ready and has a good level of speech, language and communication development. We support parents to achieve their own aspirations and have positive parenting skills to help every child achieve their full potential. We support families to address issues as early as possible to prevent problems from escalating.

The day-to-day duties

Under the direction of the Children Centre Coordinator provide high quality administration support and be the first point of contact for incoming calls and centre users.


To ensure the collation and inputting of all information on relevant databases for monthly & quarterly monitoring reports and returns and undertake day to day general administration duties


To provide administration services and support to the Children Centre team who deliver high quality early years and family support services within the Tipton & Rowley reach area


To work as part of a team to provide a fully integrated service for Children and Families in line with the

Children’s Centre agenda and within MHCT’s policies and procedures


To assist with the disseminations of information to centre staff, partner agencies, families, board members and the wider organisation


To work as part of a team and be aware of the sensitive nature of the work carried out by the Children Centre service, especially in respect of confidentiality and safeguarding issues. .



Knowledge, Skills and Qualifications required:

The successful candidate will have a recognised qualification i.e. NVQ Level 2 or equivalent in Business & Administration or Customer Service


The successful candidate will have experience with ICT (MS Office including Excel, PowerPoint, Word, Access)


The successful candidate will have experience of data entry work.


The successful candidate will have experience of working in a customer/client focused environment.


The successful candidate will have experience of multi-tasking and working in a busy office environment.


The successful candidate will need to flexible in their approach



What the company will offer:

  • 28 Days annual leave + 8 days bank holiday (pro rata for part time employees)

  • Flexible working

  • Auto-enrolment into a workplace pension scheme

  • 24/7 access to Employee Assistance Programme


Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.


Apply now!

Attached is the Job Description and Person Specification along with an application form which needs to be completed and emailed to HR@murrayhall.co.uk or posted to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL. All applications must be submitted before the closing date stated below.


Some of our roles will be subject to a basic or enhanced DBS check.


For an informal discussion please contact Sarah Rutter on 0121 559 9916.


Closing date: Monday 10th May 2021

Interviews expected to commence w/c: TBC

Start Date: ASAP


JDPS Administrator April 21
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