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Programme Coordinator

Updated: Jun 14

Base Location: The Bridge, St Marks Road, Tipton

Salary: £24,363 - £26,155 (FTE) per annum (Dependent on Experience)

Hours: 37 hours per week

Contract: Fixed Term Contract until 31st March 2025 (Subject to continued funding)

We are recruiting a programme coordinator to support people living with a palliative care or end of life diagnosis across Birmingham to maximise their quality of life at home. The Programme Coordinator will work as part of a small team and be responsible for taking referrals, visiting clients, assessing needs, effectively organising and coordinating services/support, navigating clients to other appropriate support/services, advocating on their behalf or accompanying them as required, to support their end of life/palliative care journey.


If you are friendly, organised, compassionate, approachable and able to effectively communicate with members of the public and other healthcare providers and stakeholders, then this could be the role for you.


Main duties and responsibilities:

To work with clients and families enabling them to access appropriate support services to maximise their quality of life at home.

To assess clients’ needs using the Bridges assessment procedures.

Visiting and meeting clients in their homes, hospital, hospice or other appropriate setting as preferred by client.

To utilise excellent communication skills, with clients and other professionals including main referrer and key worker, providing timely feedback.

To ensure tasks are completed effectively so that quality of support is maintained.

When required support clients in accompanying and advocating on their behalf with different service providers and agencies.

Provide clients with accurate information, identifying any other information needs and provide or navigate as appropriate. To record accurate data for service monitoring and evaluation including recording accurate up to date comprehensive notes on client files, working within the client information handling guidelines.

To receive and process referrals coming into the service and to prioritise and action these accordingly.

Record new referrals and client interventions onto existing database and maintain both the database and other records accurately.

To provide regular reports as required, including end of quarter and end of year reporting.

To support carers and dependents with bereavement and assist in accessing appropriate support

Must have a full, clean driving licence and be able to travel in Birmingham and surrounding area.


Why you should work for us:

·         28 Days annual leave + 8 days bank holiday (pro rata for part time employees)

·         Workplace pension scheme

·         Flexible working where suitable to the role

·         Employee Assistance Programme

·         Free on-site parking

·         Comprehensive training and development opportunities

·         Exclusive deals and discounts on products and services

·         Friendly and supportive working environment


Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.

To Apply

Attached is the Job Description and Person Specification along with an application form which needs to be completed and emailed to or posted to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL.  All applications must be submitted before the closing date stated below.


This role will be subject to an Enhanced DBS check.


For an informal discussion please contact Anna Eeles on 01902 826513.


Closing date: Friday 28th June 2024 at 23:59 hours


Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, if you are interested please submit your application as soon as possible.


Start Date: ASAP

MHCT Application Form
Download DOCX • 98KB

Programme Coordinator JDPS April 2024
Download PDF • 116KB

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