We are Hiring: Digital Skills Tutor
- debbiebridgen
- 3 hours ago
- 3 min read
Post/Job Title | Digital Skills Tutor |
Reporting to | Business Development and Procurement Manager |
Based | The Bridge, St Marks Road, Tipton, DY4 0SL |
Salary | Point 30 £28,233 FTE |
Hours | 32 hours per week (09:00am to 17:00pm Mon-Thurs) |
Contract | This post is funded by the West Midlands Combined Authority until 31st July 2026 |
We are seeking a passionate and dedicated Digital Skills Tutor to play a crucial role in the quality assurance and delivery of the WMCA Digital Divide Project, aimed at reducing digital exclusion across the West Midlands.
This position will focus on supporting residents to develop essential digital skills and confidence in using technology as well as support Digital Skills Tutors to maintain the standards of teaching and assessment required by the contract with guidance from the Operations and Development Executive.
Key Responsibilities
Deliver personalised digital skills training to digitally excluded residents through one-to-one and small group sessions
Create and implement Individual Learning Plans (ILPs) for all learners
Support the achievement of project targets, particularly the 60% progression rate to accredited learning
Track and report learner progress through the Individualised Learner Record (ILR)
Work collaboratively with Adult Community Learning providers to facilitate learner progression
Work with the delivery team to ensure that standards in teaching, learning, and assessment are met including the surveying of participants to gauge the quality of delivery
Maintain and develop high quality learning materials and resources for use across the broken
Main Duties
Conduct initial assessments to identify learners' digital skills needs and barriers
Design and deliver tailored digital skills training sessions
Support learners to use NHS apps and other essential online services
Create and adapt learning materials for different skill levels
Maintain accurate records of all learning activities and outcomes
Contribute to monthly reporting requirements
Develop case studies demonstrating learner progress
Provide ongoing support and encouragement to learners
Implement safeguarding and data protection procedures
Participate in team meetings and professional development activities
Complete quality audits of teaching, learning and assessment
Review the extent to which teaching, learning and assessment practice is effective, recommend improves, and where agreed implement and monitor the success of improvements
What We're Looking For
Level 3 qualification in a relevant subject (e.g. ICT)
GCSE English and Maths (Grade C/4 or above) or equivalent.
Teaching qualification (PTLLS, CTLLS, DTLLS or equivalent experience)
Minimum 2 years' experience delivering digital skills or similar training to adults.
Experience supporting vulnerable adults and learners facing barriers to learning.
Experience creating learning plans, tracking learner progress and maintaining accurate records.
Strong IT skills, including Microsoft Office and online learning platforms.
Excellent communication skills with the ability to explain technical concepts clearly.
Knowledge of safeguarding, data protection and equality, diversity and inclusion.
Strong organisational skills and the ability to work independently and as part of a team.
A patient, supportive and learner-focused approach.
Willingness to travel across the Birmingham delivery area.
About our Organisation
We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care.
What we offer:
28 Days annual leave + 8 days bank holiday (pro rata for part time employees)
Workplace pension scheme
Employee Assistance Programme
Free on-site parking
Comprehensive training and development opportunities
Exclusive deals and discounts on products and services
Friendly and supportive working environment
Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.
To Apply
Email your completed application form to HR@murrayhall.co.uk or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 09/07/2026.
For an informal discussion please contact John Tillotson on 01902 826 513
Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, please submit your application as soon as possible.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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